{"id":1313,"date":"2022-10-30T16:23:54","date_gmt":"2022-10-30T16:23:54","guid":{"rendered":"https:\/\/certaince.com\/support\/"},"modified":"2022-11-01T11:29:06","modified_gmt":"2022-11-01T11:29:06","slug":"support","status":"publish","type":"page","link":"https:\/\/certaince.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p><strong>1. Contact us<\/strong><\/p>\n\n<p>To use our QuickSupport, contact us via one of the following ways:<\/p>\n\n<ul class=\"wp-block-list\"><li>Email us at support@certaince.com<\/li><li>Call us at +49 30 3505 6713<\/li><\/ul>\n<p><strong>2. Start TeamViewer<\/strong><\/p>\n\n<p>When prompted, click the \u201cUse QuickSupport now\u201d button and execute the TeamViewer file after downloading.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline ds-btn font-roboto-mono inline-block ca fade-in-up is-style-outline--1\"><a class=\"wp-block-button__link\" href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS.exe\">Start QuickSupport<\/a><\/div>\n<\/div>\n\n<p><\/p>\n\n<p><strong>3. Transmission of the session ID<\/strong><\/p>\n\n<p>Then transfer the session ID to your CERTAINCE consultant. Now we can start!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Contact us To use our QuickSupport, contact us via one of the following ways: Email us at support@certaince.com Call us at +49 30 3505 6713 2. Start TeamViewer When prompted, click the \u201cUse QuickSupport now\u201d button and execute the TeamViewer file after downloading. 3. Transmission of the session ID Then transfer the session ID [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-support.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1313","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | CERTAINCE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/certaince.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | CERTAINCE\" \/>\n<meta property=\"og:description\" content=\"1. 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