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Developing the NEO Camp e-commerce store

Developing the NEO Camp E-Commerce Store

Client
  • NEO Camp
Services
  • E-Commerce Development
  • Product Configurator
  • Advanced Conversion Tracking
Tech stack
  • WordPress / WooCommerce
  • Custom product configurator (custom plugin)
  • Google Marketing Platform

With a team of over 30 experienced carpenters, NEO Camp developed a completely new type of camper system. With their offliner, camping lovers can turn their bus or van into a fully equipped camper in minutes. With kitchen, sleeping system and shower. And just as easily back again, without permanent conversions. Now all they needed was a partner to help with the digital distribution of the products. They turned to CERTAINCE.

01
Challenge

An earlier project, from the years before our current focus on AI. We now apply the same experience with configurators and real buying criteria where AI agents take in inquiries and prepare quotes.

NEO Camp already had the most important thing: a well-designed product. What they were still missing: A digital sales strategy, an online shop, photo and video material, digital advertising campaigns and a CRM system.

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02
Approach

A digital strategy was developed based on structured interviews with NEO Camp Management. It quickly became clear that many camping-enthusiastic bus and van owners would like to use their car for camping without having to permanently convert their car.

The most important purchase criterion was the compatibility of the system with one’s own car model. Therefore, granular search campaigns were created that were aimed directly at specific vehicle models. This was then included on the corresponding landing pages.

Since customers have many questions about the functionality of the camper system, the website was created in a long format that precisely explained all the technical details and their advantages. This was supported visually by promotional and explanatory videos.

A product configurator was created for the online shop that gives customers freedom of choice without confusing them with unnecessary complexity.

The e-commerce platform was connected directly to NEO Camp’s CRM and marketing tools via APIs.

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03
Results

Within six months, NEO Camp had strong marketing material with product images, videos, relevant content and a website with an online shop that explained all the technical details. After just a few weeks, camper systems were sold in the six-digit euro range.

  • Within six months the full digital sales base was in place: product images, videos, content, website, and online shop.
  • The product configurator captures compatibility with the buyer’s own vehicle model without complicating the purchase.
  • Camper systems worth a six-digit euro value were sold within weeks.
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Talk to us about your workflow

We like to start with the back-office work that slows your business down, which of those tasks an AI agent can take over, and which software it needs for that.

Give us a call:

+49 441 3091 9602

Or write to us:

hello@certaince.com

Chat with us on WhatsApp:

https://wa.me/493035056713