CERTAINCE Logo

More jobs, less back-office work – with AI agents

Used the right way, AI speeds up the work in your business enormously. We make sure your team uses it the right way: agents work with your documents and tools, and you review the results to the right degree.

From an answer to a completed task

Current AI models are capable and cheap enough to handle most office tasks, once they have the information they need, access to your programs and the right level of human review. If you mainly use AI to ask questions, you probably still carry out the next steps yourself. Agents let you hand over that work too. You receive a result to review and gain time for customers, decisions and projects you have not been able to get to.

01

Set a goal

You describe the task the way you would explain it to a new employee. For example: check the incoming invoices every Monday, draft a reply to each customer enquiry as soon as it arrives, or prepare the quotation for this job. The agent can do a task once, on a schedule or whenever a particular event occurs. Together we agree what a useful result needs to contain.

02

Agents take over

We connect the tools your team already uses for projects, tasks, files and documentation, so the agent finds the knowledge it needs there. It gathers the information, checks it against your requirements and prepares the result with its reasons and sources. It carries out several steps and checks its work against the agreed rules. It brings missing information and open questions back to you.

03

Review and decide

Your team reviews the result and approves it before anything is booked or sent. To make that quick, the agent gives its reasons and sources for each result and says what to check. Small, reversible steps can run with spot checks. The greater the consequences of an error, the closer the review. That leaves your team more time for the work that needs its expertise.

Which tasks you can hand over

Hand over incoming invoices, replies to recurring customer enquiries, draft quotations and research. You set priorities and keep track of progress and results. We set up agents for your everyday work. Together, we define which tasks they take on, how your team reviews results and which decisions stay with you. Our offer has four stages, and you choose only the ones you need.

Assessment

TaskExamplesRecommendationFirst Step

After a free intro call, we spend one day on real cases from your business. Afterwards you know which task is worth handing over and where to start. An honest answer can also be: this does not need AI yet.

Setup

ConnectionsAccessWorkshopData Protection

We connect your existing tools for files, tasks, email and documentation to the agents and practise with your team how to hand over whole tasks. Nothing is built along the way; that is what development is for.

Development

AI AgentsBusiness AppInterfacesOwnership

We build custom software for connections and workflows that go beyond the ready connectors: programs without a ready interface, fixed automations for rule-based steps and agents that run without being started. You own the code.

Optimization

AnalysisCostsCorrectionsTests

Every month we review how the AI works: what it costs, how often your team can accept its results and where documents are missing. Corrections go back into the source, and we test changes on the same real examples.

What we build for you is yours

An existing AI tool remains a third-party service. When we build a solution of your own, you own the code. In both cases, we explain where data is processed, who checks the results, and which dependencies remain.

01

Clear tool boundaries

You know which parts rely on an existing service, which data goes there, and which decisions remain with your team.

02

Your code stays portable

We build owned solutions with widely used open-source technologies and web standards, so other developers can take them over.

03

Handover with clear guidance

We walk your team through the app structure, core workflows, and common places where changes are made.

Clients & projects

A custom CPQ configurator automated the complex logic of bills of materials and quotes, where off-the-shelf software hit its limits.

CPQ and product configurator, Bill-of-materials and routing logic, Sales, purchasing, and manufacturing, Finance and document workflows, Process Automation

BUILT FOR SPECIALISTS

We have worked with manufacturers, machine builders, exhibition stand builders, medical technology and e-commerce businesses, and seen how differently each one operates. An AI agent is only as good as the software and data it works in. That is exactly what we build for businesses like these.

MAFU-SHERPA
ILLIES
MOSCA
NEO
Buddelship
AliveCor
IBS-PPG
Papertech
Oxford Vitality
LFA

Insights & contributions

Our perspective on useful AI applications, dependable implementation, and when an existing tool is enough or an owned solution makes sense.

Give Every New Task to an AI Agent Once

Delegate tasks to AI agents: two real assignments show what the first attempt reveals and how it becomes a reusable working method.

Read more

Software Quality: What "All Checks Passed" Is Worth

Your supplier says all checks passed. A fault on our own website shows what that assurance depends on and what you should ask them to demonstrate.

Read more

Talk to us about your workflow

We like to start with the back-office work that slows your business down, which of those tasks an AI agent can take over, and which software it needs for that.

Give us a call:

+49 30 3505 6713

Or write to us:

hello@certaince.com

Chat with us on WhatsApp:

https://wa.me/493035056713