We look at real cases from your business, set the agent up with permissions and review steps, and build what it needs in everyday use. This page covers what we help with, how we choose between a tool, a fixed automation, and an agent, and how an intro call works.
Discuss a concrete workflowAgents can carry out tasks across sales, administration and projects. We set up the shared workflow: assigning work, following progress, checking results and stepping in when needed. Our offer has four stages, and you choose only the ones you need. Where an existing tool is enough, we use it.
You want to use AI but do not yet know where it will genuinely help in your business. After a free intro call, the opportunity assessment spends one day on real tasks and names the first step. Sometimes an existing tool is enough.
We connect the tools your team works with today to the agents: file storage, tasks, email and documentation. In the enablement workshop, your team then learns to hand whole tasks to the connected agents. Nothing is built in this stage.
We build custom software for connections and workflows that go beyond the ready connectors, up to an owned business app. You own the code. An app started with AI is continued here once we have checked what is sound.
Every month we review with your team how the AI works: what it costs, how often its results are accepted and where documents are missing. Corrections go back into the source. No new tasks are added; the running ones get better.
We choose the smallest dependable approach. If the rule for the normal case fits in three sentences, a fixed automation is cheaper and easier to verify than an agent. If an existing tool is enough or a project should not be continued, we say that as well.
Claude, ChatGPT Work, or an application you already use can solve the task with the right context.
Examples, facts, and simple rules make the results repeatable and reviewable for your team.
When the rule is settled, a small automation takes over the step, predictable and inexpensive.
Where every case looks different, an agent does the work, with permissions and review steps, up to a business app of your own.
You do not need a requirements document or a finished solution idea for a free intro call. One real example from your business is enough to begin.
For example, an enquiry, a quote, a report, or an application you have already started.
We ask follow-up questions, understand the rules and exceptions, and explain the useful options clearly.
The usual paid entry is one day: we look at your workflows and your data and deliver a short decision report with the recommended first step. We credit the fee in full when you then commission the enablement workshop. Where a step is not obvious, we test it beforehand in a bounded pilot.
We like to start with the back-office work that slows your business down, which of those tasks an AI agent can take over, and which software it needs for that.
Give us a call:
+49 30 3505 6713Or write to us:
hello@certaince.comChat with us on WhatsApp:
https://wa.me/493035056713